ColdGen

Privacy Policy

Last updated: 10/28/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Account Information: Email address, name, and profile information
  • Content: Messages, conversations, and other content you create using our service
  • Usage Data: Information about how you use our service, including generation history and preferences
  • Payment Information: Billing details processed securely through Stripe

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted third parties who assist us in operating our service (e.g., Stripe for payments, Supabase for data storage)
  • Legal Requirements: We may disclose information if required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition, user information may be transferred

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure payment processing through Stripe

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with services. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt out of certain communications
  • Request a copy of your data

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser.

8. Third-Party Services

Our service integrates with third-party services including:

  • Clerk: Authentication and user management
  • Stripe: Payment processing
  • Supabase: Database and storage
  • OpenAI: AI content generation
  • Google Analytics: Usage analytics

These services have their own privacy policies, and we encourage you to review them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@coldgenai.com

Address: [Your Business Address]