ColdGen

Terms of Service

Last updated: 10/28/2025

1. Acceptance of Terms

By accessing and using ColdGen ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ColdGen is an AI-powered platform that helps users create personalized cold messages, manage conversations, and optimize communication strategies. Our service includes:

  • AI-generated message creation and editing
  • Conversation management and tracking
  • Message library and organization
  • Analytics and performance insights
  • Style customization and personalization

3. User Accounts

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the Service to:

  • Violate any laws or regulations
  • Send spam, unsolicited messages, or harassing content
  • Impersonate others or provide false information
  • Attempt to gain unauthorized access to our systems
  • Use the Service for illegal or unauthorized purposes
  • Interfere with or disrupt the Service or servers
  • Create content that is harmful, threatening, or offensive

5. Content and Intellectual Property

Your Content: You retain ownership of content you create using our Service. By using the Service, you grant us a limited license to process, store, and display your content as necessary to provide the Service.

Our Content: The Service and its original content, features, and functionality are owned by ColdGen and are protected by international copyright, trademark, and other intellectual property laws.

6. Payment and Billing

Subscription Plans: We offer various subscription plans with different features and usage limits. Pricing and features are subject to change with notice.

Billing: Subscriptions are billed in advance on a recurring basis. You can cancel your subscription at any time through your account settings.

Refunds: We do not provide refunds for partial months or unused portions of your subscription. Refunds may be provided at our discretion for technical issues.

7. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or technical issues.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

9. Limitation of Liability

To the maximum extent permitted by law, ColdGen shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms of Service.

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes via email or through the Service. Continued use of the Service after such changes constitutes acceptance of the new terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@coldgenai.com

Address: [Your Business Address]